Turn Internet Leads Into Booked Estimates
The gap between a lead form and a salesperson at the door — closed by a crew whose only job is working that gap.
Includes
- Solar
- Roofing
- HVAC
- Plumbing
- Pest control
- Home improvement
- Remodelling
- Landscaping
- Flooring
- Windows and doors
What we usually hear
You buy internet leads. Some are excellent, many are junk, and all of them go cold fast. Your sales team spends more time dialling than selling, and half the appointments they do get were never qualified.
Where a crew fits
A dedicated crew sits between the lead form and your salesperson: calling immediately, screening against your criteria, booking the estimate and keeping your CRM accurate about everything that did not convert.
What agents handle in home services
Scope is agreed in writing during onboarding. These are the tasks that come up most often.
Speed-to-lead contact
Immediate first call on every internet lead during staffed hours.
Homeowner qualification
Ownership, property type, project scope, budget range and timeline.
Estimate booking
Appointments booked by service area and crew availability.
Appointment confirmation
Reminder contact that protects the slot and reduces no-shows.
Quote follow-up
Chasing the estimates that were sent and never answered.
Aged lead reactivation
Working old leads that were never properly contacted.
Where agents sit in the process
Your version of this is agreed during onboarding. This is the shape it usually takes.
- Internet lead A homeowner submits a form through your ads, website or a lead vendor.
- Agent calls First attempt within minutes, then your agreed cadence across the following days.
- Qualifies Ownership, project scope, timeline, budget range and decision-maker presence.
- Books the estimate Into the calendar slot that matches the area and the crew.
- Updates the CRM Every attempt and outcome recorded against the lead.
- Local sales team visits Your salesperson attends a qualified, confirmed appointment.
Services that fit this industry
Appointment Setting
Dedicated setters contact your leads, qualify them and book appointments straight into your calendar.
From $5.99/hrLead Qualification
Agents screen every inbound lead against your criteria and route only the ones that fit.
From $5.99/hrInbound Customer Support
Dedicated agents answer your incoming calls, resolve routine questions and document every conversation in your systems.
From $4.99/hrCustomer Follow-Up
Agents run structured post-sale contact — check-ins, renewals, review requests and win-back campaigns.
From $5.99/hrWorth reading before you start
What Does a Dedicated Support Agent Do?
What "dedicated" actually means, an hour-by-hour view of the work, and the boundaries worth setting before an agent starts.
7 min readRead →How to Outsource Appointment Setting
The definition work that determines success, why per-appointment pricing often backfires, and the metrics that show whether it is working.
9 min readRead →What Businesses Benefit From B2B Appointment Setters?
Five characteristics that predict whether outbound appointment setting will work for your business, and four situations where it will not.
8 min readRead →See exactly how this team gets built
Discovery, team design, agent selection, training, launch, QA, reporting and scaling — every stage has its own page.
What agents will not do
Being explicit about the boundary protects you as much as us. These limits are written into the script before a single conversation happens.
- You supply the leads and confirm they were lawfully sourced for the contact method being used.
- Consumer calling is subject to do-not-call obligations, consent requirements and calling-hour restrictions that vary by jurisdiction.
- Agents work from your approved script and will not make pricing, warranty or savings claims you have not authorised.
- We do not guarantee appointment volume, sit rates or closed sales.
Home Services FAQs
How quickly can a new lead be called?
With a live feed into the CRM or dialler queue, within a few minutes during staffed hours. Speed to lead is usually the single biggest lever in this funnel.
Can agents work multiple service areas or brands?
Yes, though each additional script and calendar adds training complexity. We will tell you honestly if the split is going to hurt quality at your team size.
What happens to leads that do not qualify?
They are tagged with a specific reason and reported back by source, so you can see which lead vendors are actually worth the money.