Example Workflow

Solar Appointment Setting

Solar leads are expensive and cool fast. A lead called two hours late has usually already spoken to a competitor, and consultants lose their day to homeowners who rent, have unsuitable roofs, or never actually requested contact.

Illustrative Workflow — Not a Client Case Study

This page shows how the work typically flows, not a real engagement. We do not have published customer case studies yet — see why, and what we show instead.

Typical workflow

How this normally runs

  • Internet lead arrivesFrom an ad campaign, lead vendor or website form.
  • Agent calls immediatelyFirst attempt within minutes, then a defined follow-up cadence.
  • QualifiesOwnership, roof suitability, bill range and decision-maker presence.
  • Books the consultationIn-home or virtual, into the consultant calendar for that area.
  • CRM updatedDisposition and notes recorded so the consultant walks in prepared.
Responsibilities

Who does what

Agent responsibilities

  • Call new leads within a fast, defined window
  • Ask the qualifying questions consistently
  • Handle common savings and process questions from approved material only
  • Book only leads that meet the agreed criteria
  • Reactivate aged leads that were never properly worked

Client responsibilities

  • Supply lawfully sourced leads with appropriate consent
  • Keep consultant calendars accurate and available
  • Approve any savings, incentive or payback claims in writing
  • Confirm compliance position for the regions being called

Suggested starting crew

2 setters running the lead queue at speed, scaling with lead volume rather than a fixed schedule.

Illustrative daily volume

30–80 leads/day depending on ad spend.

Tools

CRM, Dialer, Scheduling calendar

Possible KPIs

Speed to first contact, Contact rate, Consultation booking rate, Sit rate

Escalation flow

Incentive, tax-credit and financing questions beyond the approved script route to the consultant rather than being answered by the setter.

Pricing starting point

$5.99/hr per agent, appointment setting

Minimum 2 agents. Telecom billed separately for any campaign involving calling.

See if this fits your business

Every real engagement is scoped from your actual volume, not a workflow template.